About the Scheme
Our Buddy & Befriending Scheme connects individuals who are feeling lonely and/or isolated in our communities throughout Cheshire. Using trained volunteers who offer regular companionship, conversation, and support through meaningful weekly conversation as well as weekly Warm Welcome Groups to encourage the reduction in social isolation.
Funding helps us to fully operate our scheme but essentially it is to ensure that no one feels forgotten or alone. Making that interaction, that connection to improve health and wellbeing.
About the role
The Volunteer Facilitator Assistant supports the Lead Facilitator in the delivery and smooth running of our three Warm Welcome Groups. This is a key support role and not a general group volunteer position. The role involves actively helping to facilitate sessions, engage participants, carry out practical and organisational tasks, and support other volunteers to ensure each group is welcoming, safe, and well-run.
Location: Warm Welcome Groups – Mon - Crewe, Wed - Northwich & Thurs - Winsford.
Commitment: Must be able to attend all three weekly group sessions.
Reporting to: Lead Facilitator & Head of Community Support
Key Responsibilities
•Support the Lead Facilitator in setting up, running, and closing group sessions
•Help welcome attendees and create a friendly, inclusive atmosphere
•Assist with group activities, conversations, and engagement
•Support preparation and delivery of other group activities (e.g., quizzes, games, talks, and crafts)
•Support kitchen and food-related tasks, including serving refreshments and meals in line with food hygiene practices
•Assist with basic administration and organisation during sessions
•Support and guide other volunteers attending the groups
•Observe participants’ wellbeing and report any concerns to the Lead Facilitator
•Help ensure health, safety, and safeguarding procedures are followed
About you
Skills & Qualities Required
•Good general physical health to support practical tasks
•Excellent communication and listening skills
•Friendly, patient, and confident when working with older people
•Reliable, punctual, and committed
•Able to demonstrate strong organisational skills
•Comfortable assisting with kitchen, food preparation, and activity setup
•Able to support and work alongside other volunteers effectively
•Compassionate, respectful, and non-judgemental