top of page

Retail Manager

Crewe, UK

Changing Lives Together (CLT) is an innovative social enterprise and charity that delivers creative solutions to social and environmental issues in Cheshire. We help people live healthier, happier lives by offering sustainable services in local communities across the county. Our work is focused on making a difference in the lives of local people and having an impact on the wider environment.

Our Mission

Our core mission is to deliver innovative solutions for environmental and social challenges which benefit communities across Cheshire and surrounding areas.

Our Vision

Our vision is to help create a better life for local people by improving their environment and wellbeing, and facilitating engagement that has a positive impact on the lives of everyone in our community. To achieve this, we will focus on 5 key priorities over the next three years
o We will strengthen the community by enabling people to feel more connected to their local community.
o We will create a culture of wellbeing that promotes a holistic approach to health and happiness.
o We will champion recycling, up-cycling and reusing to save the environment, live sustainably and become a leading force in the fight against wastage.
o We will energise the community by providing access to opportunities for training, volunteering, skill development and employment.
o We will nurture people’s dignity by helping people to access to services and support that empower them to live their best lives.

About the role

The Role

As our new Retail Manager, you’ll be at the heart of this exciting new venture. From setting up the shop to developing a strong team and creating a welcoming customer experience, you’ll ensure that this store becomes a standout success in our community.

Your responsibilities will include:

• Setting Up for Success: Leading the shop’s setup, from layout to inventory sourcing.
• Sales and Performance: Driving revenue through exceptional merchandising, pricing, and customer service.
• Team Leadership: Recruiting, training, and managing a team of enthusiastic staff and volunteers.
• Community Engagement: Building strong relationships with local donors, customers, and businesses to grow support.
• Stock Management: Organising donations and ensuring the shop is always stocked with quality items.
• Operational Excellence: Overseeing the day-to-day operations, including cash handling, health and safety, and compliance.

About you

About You

We’re looking for someone who’s ready to roll up their sleeves and make this new venture thrive. You’ll bring:
• Retail Experience: A proven track record in retail, sales, or charity shop management.
• Leadership Skills: The ability to inspire and lead a diverse team of staff and volunteers.
• Creativity: A flair for merchandising and the drive to try new ideas.
• Community Spirit: A passion for our mission and building connections with local people.
• Organisational Skills: Strong skills in managing stock, pick-up and delivery schedules, and shop performance.

What's in it for you?

• A fantastic opportunity to be a part of an exciting new project with a real chance to shape its success.
• The genuine satisfaction of contributing to a worthy cause every single day.
• A Competitive salary and opportunities for professional development.
• Full support of a diverse Leadership Team to support you in achieving excellence.
• Staff discount - 20% on preloved and 10% on new goods. (after qualifying period)
• Competitive Salary
• Full time (37.5 hours per week)
• Company pension scheme
• 3 x annual salary life assurance
• Additional annual leave
• Staff discount (after qualifying period)

Closing Date: 20th March 2025

bottom of page